4 ESAMUDRA PROBLEMS

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4 eSamudra Problems ?


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Creating your eSamudra DG Shipping profile is mandatory as per DG Shipping, and I did create my DG Shipping esamudra profile during my Master examination and later updated the dg shipping profile during renewal of CDC, trust me eSamudra is a nuisance ! It tests your patience to its "yield point" and when it breaks, you will find yourself taking deep breath and counting from 1 to 100 for anger management.

Its pages are not only confusing but also have inbuilt problems. As I write this, esamudra is not opening again, making me wonder how many Indian Seafarers are frustrated right now. Jotting 4 most common eSamudra problems and possible remedy for successful DG Shipping profile completion. 4 eSamudra Problems ?

Rishi Kashyap | 11 months ago| REPLY
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    respected sir,
       i have a ship to board on 10 jan before that i have to update my profile and have to submit the printout to the office. Iam preety much worried because i have been trying to access e-samudra link since last 2 weeks and i have failed every time. what do you suggest i should do.
    thankyou

    Devendra Singh | 10 months ago | REPLY
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    Contact DG Shipping and also inform your company about the esamudra profile updation problems. Do not think that you can do much ;-(

    Rishi Kashyap | 10 months ago | REPLY
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    plz anybody help me.
    i have registerd myself on dg shipping site long back but long i have gorgotten pasword. on entering INDOS no as user id and mail id , its showing that new pasword has been sent to ut mail id. but there is nothing in id. what to do now.
    i can make a new registration now. plz help me what to do  

    Varun Sharma | 4 weeks ago | REPLY

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eSamudra Server issue


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Most of the time eSamudra website will just not open ! Either Server is not found(404 error) or there is Internal Server (500 error). The problem has increased since DG Shipping shifted to new website. It happened during my Indian CDC renewal too. Since its server issue, no external entity can help you until DG Shipping guys repair that !

Possible solution

  1. Try after few hours or Day (trust me it takes them long time !)
  2. If you need your Profile printout immediately for any reason contact DG Shipping at
    dgship@dgshipping.com
    Tel. :91-22-22613651
    Tel. :91-22-22643036 (Helpdesk for DG Shipping website)
  3. Contact concerned MMD and tell them the problem, most of the times they do entertain/process your request.
  4. If everything fails, take a deep breath, relax, be patient, go grab a beer & message me to join you ;-)
eSamudra Server issue

Rishi Kashyap | 11 months ago| REPLY
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    Notice regarding shifting of old DG Servers from Kanjurmarg to New Delhi.......10 more days of non- working told by DG Shipping Officials.......count it 15 days from now..........but I have to admit new site looks more colourful, hope after its shifting is completed it will work as butter......!! eSamudra Server issue

    Abhay Singh | 11 months ago | REPLY
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DG Shipping login problem


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What if you forget your DG Shipping login credential ?
Esamudra creates your profile with INDOS Number as your default DG Shipping Login ID and password as your Indos Number followed by "1". So if you never changed your password, it should still be same.

If you changed your password then try "Forgot Password" below the DG Shipping Login button. Enter your User ID & Email id. eSamudra will send the Login credentials to your registered email account. You can try multiple times if you forgot the email id too, do not worry they do not block your account.

If still everything fails then contact DG Shipping at
dgship@dgshipping.com
Tel. :91-22-22613651
Tel. :91-22-22643036 (Helpdesk for DG Shipping website)
They will reset your DG Shipping Login credentials. DG Shipping login problem

Rishi Kashyap | 11 months ago| REPLY
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eSamudra IE Problem


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Trust you know that eSamudra works only on Internet Explorer, but perhaps their programmers made it specific to some particular version only! Error "For better performance you are advised to use Internet Explorer" have been found when trying to update esamudra profile with IE 11.

Possible solution is :

  1. Use compatibilty mode in Internet Explorer
  2. try 1 version older than the present Internet Explorer.
For records I made my DG Shipping profile using IE 8 and even tested it successfully on IE 9 & IE 10. eSamudra IE Problem

Rishi Kashyap | 11 months ago| REPLY
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    Please Note- Seafarer Profile Update as of now is not work on Internet Explorer version 11 & other browsers
    but it will run on Internet Explorer 10 & below

    As of now currently the new servers of Esamudra are very unstable & Hangs too often due to the shifting of DG Shipping Office from Mumbai to Kanjurmarg. This will be fixed soon.

    Also old DG Shipping Site- www.dgshipping.com is terminated around mid Nov. 2013.

    I hope the above information will be helpful.

    Abhay Singh | 11 months ago | REPLY
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    You can use Esamudra with Google Chrome by tweaking its user-agent setting. Thanks to Tom Alex for sharing this tutorial.fileEsamudra on google Chrome (zip)  [466 KB] 

    Rishi Kashyap | 6 months ago | REPLY
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eSamudra online seafarer registration & printout problem


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After completing my DG shipping online seafarer registration, I found my name shown incorrectly in esamudra profile and felt like dropping a bomb on eSamudra server. I was even unable to take the printout. Since CDC renewal form was to be submitted by post, contacting any MMD was out of question.

I prayed for 2 long days, kept fast for a day and finally God helped me. On 2nd day, it miraculously started working ;-). Found DG Shipping profile printout to be correct. Infact its the DG shipping esamudra printout which matters.

Possible solution is still same :

  1. Try after few hours or Day
  2. If you need your Profile printout immediately for any reason contact DG Shipping
    dgship@dgshipping.com
    Tel. :91-22-22613651
    Tel. :91-22-22643036 (Helpdesk for DG Shipping website)
  3. Contact concerned MMD and tell them the problem, they do entertain/process your request knowing how eSamudra is !
Best of luck, I hope you patiently complete your esamudra profile, hic !

Rishi Kashyap | 11 months ago| REPLY
tags   dg-shipping , merchant-navy-forum , personal-document

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