Seafarers profile on Esamudra




7.05 K Views | Mukesh Gupta | 5 FOLLOW
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    Seafarers profile on Esamudra


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    Good day sir
    I need to renew my Masters COC , for which I need to register myself at Esamudra and update my profile.

      I managed to register initially to at Esamudra with my InDos number and submitted my email ID and site informed that my password has been sent to my email but I did not receive it.

      When I want to update my profile, it asks for my password. I choose FORGET PASSWORD and it informs that password is sent to my email. I still have not received my password

       Please advise where I can register my complaint.
       Helpline Nos are not working and they do not respond to my emails.

    Mukesh Gupta | 6 years ago | EDIT | REPLY
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      Sir, Please check DG Shipping login problem . Try with default password if you have not changed it . Esamudra is having lot of problems specially after DG Shipping website changed .

      I am really sorry that I cannot be of much help other than the contact details which you can find at 4 eSamudra problems . Have patience and wish you all the best.

      Rishi Kashyap | 6 years ago | EDIT | REPLY
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      generally.......if the indos is for eg. 10HF1000 then the password should be 10HF10001........... i.e. just add "1" to ur indos no for entering password.
      ID is ur indos ******** then password is ********1

      Abhay Singh | 6 years ago | EDIT | REPLY
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      I completed seafarers registration and I got userID as INDOS no. and password also but I can't login. I got an error message "please click on new user link".

      I clicked that link and I select seafarer and entered INDOS and date of birth "already registered" message is displayed. So I click forgot password option and entered INDOS no. and Email ID and I got "email ID mismatch" error message.
      I have to apply DC Endorsment for that I need seafarers profile, so please help me.

      Ramnivas Gunasekaran | 6 years ago | EDIT | REPLY
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      Friend, simply try what Abhay Singh is suggesting above or you can go through

      1. DG Shipping login problem.
      2. eSamudra Registration issue
      3. Common eSamudra Problems
      4. Dangerous cargo endorsement any MMD

      The 1st error comes when your userID is not correct. Please check INDOS number / Password, please type in the text box and not copy paste from records as sometimes dash, space may remain.
      The second error is telling that you are properly registered (Noproblem with that).
      The last error is telling that your registered email-id with this INDOS number is different. Please try some other email id you use, perhaps you registered with another email.

      Also note that eSamudra malfunction sometimes so just try after few hours or day and hopefully it should work. If still everything fails try Contacting DG Shipping, hope they reply back. Best of luck.  

      Rishi Kashyap | 6 years ago | EDIT | REPLY



    tags  DG SHIPPING MERCHANT NAVY FORUM